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I need to vent my spleen, and today’s target is Belkin. Their definition of customer service is clearly “deny everything, treat all customers as though they are completely stupid, and finally take the piss out of them”.
I have a wireless router, that refuses to talk to a PC with XP service pack 3 on it. After hours (and I mean hours) on the phone where they tried to convince me that it was the PC, conveniently not hearing me say that the PC works fine with another manufacturer’s steam driven wireless router, they agreed to replace it.
The catch was they want me to send them the old one first, and then, within 5 days they’ll send me a replacement (which may or may not work of course). So I will be without internet access for well over 5 days by the time the not terribly good postal service does its bit.
This is taking the piss.
Every other manufacturer I know will send out the new box, and ask me to put the old box in the packing and return it. Not Belkin. They gave me a label, but I will have to find packing material to return the old box.
I do hope someone from Belkin reads this – because I will certainly never knowingly or willingly buy anything from you ever again. And if anyone asks me to recommend a manufacturer of anything electrical, the first thing I will say is ‘whatever you do, don’t buy Belkin’
The trouble with companies like Belkin is they are too big, and they just don’t care. They figure they can piss off customers without having an effect on sales, and the sad thing is they’re probably right.
Welcome to the absolutely bloody hopeless club, Belkin
There was a letter the other day asking residents what we thought of a plan to turn X street from a one-way to a one-way for cars, but two-way for cyclists.
Why is the Council wasting its time and money on this consultation? Cyclists do what they like, and seem incapable of seeing road signs, zebra crossings, traffic lights etc. They are the supreme road users, and everyone else – everyone else- is expected to get out of their way. Many’s the time I’ve been crossing X street only to be yelled at by a cyclist coming the wrong way down the street. Once I even saw two of them in formation. One had a microphone in his hand, conducting an interview with the other as they rode the wrong way down the street.
I dream of accidentally stepping out in front of one of these wheeled terrorists and causing them to fall off their bike as they take avoiding action. In my dream I leave them writhing on the road and carry on with my walk, as though nothing has happened.
In reality, of course, they would just ride into me and I’d be the one writhing, but I can dream.
I just watched a video clip on the BBC website where Terry Pratchett gives his (quote) opinion’s (unquote) about assisted suicide.
What the hell is that apostrophe doing in there? He gives his opinion’s what about assisted suicide? There’s no possessive there at all. What kind of moron are they employing in the BBC these days?
Well, I’m glad to say that someone at the BBC isn’t a moron, because when I went there just a minute ago to get a link, the offending paragraph has been re-written. I’m pleased that someone is looking at the site content and correcting the bad grammar.
